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Most helpful review. Jan 28, Kevin D. Most fraudulent, corrupt online casino. This may be long but worth the read. Betonline is by far the most fraudulent corrupt casino online.
No legitimate casino would ever dare to do this. It gets much worse. Then, one of these affiliates created a scam on youtube in which he had viewers believing he was using real money which I can prove he wasnt as customer service confirmed this to be true and set up some scam investing to send him real money to match his account balance.
This player was reported daily for 3 weeks straight. Management refused to reply to any emails as that the only way they said could communicate with them.
This violated their section 4 players rights under their terms and conditions. It states, the players have right to question betonline's operation procedures It continues to get worse.
However, the never replied to me, but forwarded my emails over to the supervisor of their affiliate program. This supervisor contacted the player I was reporting, who then threatened to kill me and my family on a youtube livestream for reporting him.
View full review. Comment Helpful 0 Not helpful 0. Anonymous PissedConsumer Aug 22, Reply 0 0. Location Sanford, Florida.
Reason of review Poor customer service. Preferred solution Full refund. Share Share Tweet. Cancel my subscription. Dec 27, PissedConsumer I didn't want it's to charge my card.
Dec 25, Nehal. I have been billed for service I'm not using so I would like to cancel. Product Betonline Subscription. Pros Offer good bonuses Hard to cancel take money.
Cons Not able to reach someone important. Dec 18, Maile. I would like to cancel my subscription. Because I dont like the service and I was testing.
Check our FAQ Verified Reviewer. Dec 17, Cuauhtemoc. Somebody using my card but I didn't authorize my card to bed used. I want my money back I didn't authorize my card to be used.
Location Houston, Texas. Pissed Consumer Your trust is our top priority. Please support us to help maintain our independence and integrity. When it comes to the banking department, the operator does offer a large number of alternatives players can use for deposits and withdrawals.
These include Visa, MasterCard, NETELLER, Skrill, Ecopayz, bank transfers, as well as a variety of crypto currencies like Bitcoin, Litecoin, Bitcoin Cash, Ethereum, and more.
However, despite all these options, withdrawals for US players tend to be very slow and riddled with complications. When compared to other offshore operators , BetOnline Casino actually offers a very solid instant-play site that works pretty well on desktop computers and mobile devices alike.
However, when compared to modern state-licensed US casino sites , this operator still falls short in certain areas, although the overall interface is definitely decent.
The customer support department is available around the clock and players can reach out via live chat, direct phone line, as well as several dedicated email addresses.
The support team does a pretty good job but the problem is US players have to frequently get in touch with live agents as there are often issues, especially when it comes to deposits and withdrawals.
The online gambling climate in the US is certainly changing. Some years ago, players from the States could only turn to less than reputable offshore operators if they wanted to play online casino games or place a sports wager.
Nowadays, several states have passed bills regulating online gambling activities and more are to follow moving forward. This is certainly bad news for offshore sites as they are getting competition in the form of regulated, state-licensed operators , who have to do things by the book.
So, within a few years, offshore operators could become a thing of the past. With players having better alternatives and governments doing their part to block these sites , US players will no longer be at risk of placing their hard-earned money with the sites that employ very questionable practices across the board.
Slowly but surely, iGaming regulation is entering the United States and we will soon reach a point where unlicensed online casinos and bookmakers will have nothing to offer to US players.
Is BetOnline Casino rigged? Can I get in legal trouble playing with offshore operators? While it is quite uncommon for people to get in legal trouble for just playing at an offshore casino, it is definitely a possibility in some states.
With the regulation moving forward, this could become an even bigger issue. Do I have to report my BetOnline winnings for taxation?
Like any other income or winnings, you need to report even winnings from an offshore casino for taxes. Otherwise, you might have problems if there is even an audit on your accounts.
Do I have to be 21 to play here? BetOnline Casino accepts players from all parts of the world but the majority of their players come from the United States.
The casino allows different forms of betting all from the same account. BetOnline Casino offers a live casino, online poker and a Vegas-style casino.
BetOnline Casino offers players a wide selection of over games. They give players more than enough games to keep them entertained no matter how frequently they play.
You will find a wide variety of games ranging from slots to jackpot and table games. Slots are one of their best features and they deliver a variety of excellent slot games to players.
There are regular slots and 3D slots with unique themes. The casino also features an impressive collection of video poker and table games.
It has 60 slot titles, 17 video poker games, 13 table games and 9 blackjack variations. Their Vegas-styled games include:.
The standard of customer service doled out by a casino is enough to let you know if they are authentic or not.
The bonuses are quite impressive. However, when compared to what is obtainable in other casinos, the playthrough requirement for the slots bonus is a bit on the high side at 50x.
All free plays expire after 30 days. BetOnline did a software upgrade a few years ago. Before then, customers complained about their poor software quality which was accompanied by fuzzy visuals, muffled audio, and mediocre animation.
They did a system upgrade and are currently powered by Betsoft and Rival Gaming. Together with rival gaming, they provided 3D games and high-quality graphics for the site.
This has led to improvements in game quality and general aesthetics. The software is available for download on PCs and Mac computers. BetOnline is licensed by the regulatory authority of the Panama Gaming Control Board.
Though it is not one of the strictest in the industry, it does not mean that BetOnline is not safe. Although BetOnline accepts players from almost every country in the world, it is restricted in the following countries:.
This BetOnline review aims to give you an honest opinion about this website including the unsavoury details.
BetOnline had some dealings and policies which adversely affected its players and earned it a blacklist on some gambling forums.
It is a permanent dent in their image no matter how hard they try. They started by lying to players that they were on their own network when they were actually on Action Poker network.
There were also other borderline fraudulent activities. An example is confiscating player winnings. They have been relatively above board for the past 4 years.
Still, some indiscretions keep popping up which makes it hard for new players to trust them. Most gamblers would rather do business with a gambling establishment with a clean history.
There are several allegations of unfair treatment and withholding of funds by their players. This is most common with poker players. The most common complaint is that when they run up large balances in the poker room, BetOnline freezes their account.
To justify this absurd behaviour, BetOnline accused them of fraud or even chip dumping. But, as best as we can tell, they have righted their wrongs and continue to improve on what they currently offer to players.
So we feel safe having accounts here. BetOnline offers a solid selection of banking options. Even bitcoin, which is usually free at most sportsbooks and casinos.
That means you can bet on sports, play poker and casino games. Their longest standing, and likely most popular product, is their sportsbook. Every bookmaker is jumping on the bandwagon and offering odds on all the biggest leagues and tournaments.
Maybe they have plans to expand their eSports options in the near future. They offer live betting too. These options change constantly, obviously, to coincide with what games or events are going on.
When I last looked they had lines for soccer, baseball and tennis. You can also keep track of a couple games simultaneously using their multi-event tab and plan for future games using their live betting calendar.
But it just depends. You can also increase your wagering amounts by contacting their Player Services. A few of the better options include:.
Each listing tells you how many open races there are, which when you click on it will expand to show you the races, horses, jockeys and odds.
That said, their racebook does have a few offers too, though nowhere near the quality or quantity their sportsbook offers.
Last up is their financials section. Here you can bet on currencies, indices and commodities. Your betting options include touch, range, turbo and one touch.
This section looks like an afterthought. Their poker room is one of the most popular options for Americans. When I last checked they had around 2, players on their site.
In BetOnline performed a much-needed software upgrade. In the past they had many complaints about the quality of their software. This included complaints about blurry graphics, poor sound and animation quality.
From worst to best in one upgrade? That might be pushing it. Right now they have a download for PC and Macs. They also only offer holdem, omaha and 7-card stud.
Making money from their poker tables should be easier here compared to other poker only sites. Their games come from both Rival Gaming and BetSoft software, both of which are known for creating topnotch games.
See our casino review for a complete list. And while you play their games you can also clear bonuses, earn points and get cash back.
Here are some of their top offers:. If you run into a problem or have a question, you can reach out to BetOnline using one of the following options:.
One example came from a poker player turned site reviewer. How else could you explain the popularity of their poker room?
Turns out I was wrong, big-time. In fact, through their live chat support and I just have to mention it in this BetOnline review , I had the worst customer service experience in my life so far.
After the live chat session started, I had to wait a few minutes until the customer service person bothered to reply, not just completely ignoring my question but asking for my username and password as well.
Would you feel comfortable entering your username and password into some live chat box? I had to wait ten more minutes for "assistance" I use that word loosely here , while receiving "Thank you for waiting.
A reviewer that actively plays on BetOnline says they offer excellent customer service. He also says that your best bet is to take advantage of their live chat only available to account holders.
Their experiences are polar opposites.